Requisition ID: Work Area: Customer Service and Support Expected Travel: 0 : 70 Career Status: Professional Employment Type: Regular Full-time COMPANY DESCRIPTION SAP started in 1972 as a team of 5 colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain ...
About Us: We are a young and fast-growing on-line marketing company, which provides web siteservices to automotive dealerships across North America and Canada. We help our customers sell more cars and provide them with an amazingly remarkable background. We have been recognized on the Inc. 5000 list of fastest growing companies 6 years in a row and counting. Technology is front and center in ou...
Find your Epic Everyday! Founded in 1986, Sierra helps people get active and outside with epic brands, vast selection, and teeny, tiny prices. Beginners to experts can find everything they need for activities like running, yoga, camping, and hiking so they can background their #EpicEveryday. Sierra is an off-price retailer, selling some of the biggest brand names in apparel, footwear, and gear ...
Find your Epic Everyday Founded in 1986, Sierra helps people get active and outside with epic brands, vast selection, and teeny, tiny prices. Beginners to experts can find everything they need for activities like running, yoga, camping, and hiking so they can background their EpicEveryday. Sierra is an off:price retailer, selling some of the biggest brand names in apparel, footwear, and gear fo...
Job DescriptionTitle: Director or VP of Customer Success Location: Washtington, DC HQA day in the life?As a seasoned Customer Success pro and leader, you will guide and develop our growing team of 20+ success and support associates. You will be an internal champion for Customer Success thinking company wide and drive our ability to serve tens of thousands of small organizations at scale. On day...
Job summary We are looking for a full:time solution savvy Customer Success Manager to join our growing team. Foremost responsibility will be account management including relationship management, up:sell/cross:sell, customer renewals and expansions. You will be individually responsible for small and medium sized accounts and work in tandem with other members of the team on customer accounts. We ...
Location: US:VA:Arlington Job ID: two of Openings: one Category: Customer Background, Account Management and Sales Position Sumary ARC is searching for a dynamic Customer Success Executive to focus on Airline Data. As a Customer Success Executive, you will work cross:functionally with Product Management, Marketing, Innovation and Customer Success teams as you promote the benefits and value of A...
An organization that connects book publishing professionals is in need of a Virtual Customer Happiness Manager.Core Responsibilities of this position include: Offering customer supportReviewing projects submitted on the platformReaching out to creative professionals and presenting Company to themQualifications for this position include:Customer support background (Intercom, Crisp, Zendesk, etc)...
A software provider has an open position for a Remote Enterprise Customer Success Manager.Core Assignments include: Building, growing, and expanding client relationshipsConducting strategic business reviews for clientsDeveloping and executing strategic account plansQualifications for this position include:Travel to various client locations as requiredExposure to leading LTC organizations requir...
Job DescriptionUnderstand customers business objectives and advise on product usage to achieve desired goals.Serve as the key point of contact and relationship lead for a portfolio of customers.Train customers on existing and new product features.Lead customer feedback meetings during trial and post-sale phases including monthly and quarterly reporting.Manage post-sales activity for your accoun...
BA/BS degree or equivalent experience; Computer Science or Math experience desired 15+ years of IT consulting/managerial experience, with demonstrated IT Transformation experience in customer-facing roles Demonstrated expertise to work creatively and analytically in meeting customer needs A proven work history of managing and delivering large-scale enterprise IT projects The Amazon Web Services...
BA/BS degree or equivalent background; Computer Science or Math background preferred 15+ years of IT consulting/managerial experience, with demonstrated IT Transformation background in customer-facing roles Demonstrated expertise to work creatively and analytically in meeting customer needs A proven ability of managing and delivering large-scale enterprise IT projects The Amazon Web Services Pr...
Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America s Best Employers, is the global leader for storage and details management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business details, highly sensitive data, and cultural and historical artifacts. ...
Job summary Customer Background Manager : Entry Level Chrome Solutions is a promotional advertising and marketing firm dedicated to providing exceptional customer service on behalf of our fortune 500 clients. We strive to bring the corporate feel of major technology and telecommunications companies to a more local level. As we expand our customer support team we are looking for full-time, custo...
Fundrise is building a better alternative investment model, offering a simple, low-cost way to invest in real estate that's available to anyone in the United States, no matter their net worth. The Fundrise model has been featured by media ranging from Forbes to The New York Times to Wired. A career at Fundrise offers countless ways to make an impact in a fast growing organization. Fundrise has ...
Customer Success DirectorAnywhere in USMarketingFull-timeWe're looking for a proven customer success pro to drive our customer success strategy and lead our growing team. In this role, you'll help build, optimize, and scale our customer success program. You'll develop a deep understanding of Articulate customers' needs and how to tie those needs to the value of Articulate 360. And you'll lead a...
Job DescriptionCustomer Success ManagerTrusted by businesses in 75 countries across the globe and in 100 different languages, GoCanvas is a cloud-based software service revolutionizing how work gets done. We help our subscribers save (literally) a ton of paper every three days. As a key member of our Customer Success team, your mission is to support potential and existing subscribers via chat, ...
Job DescriptionUnderstand customers business objectives and advise on product usage to achieve desired goals.Serve as the key point of contact and relationship lead for a portfolio of customers.Train customers on existing and new product features.Lead customer feedback meetings during trail and post-sale phases including monthly and quarterly reporting.Manage post-sales activity for your accoun...
Location: Bethesda, MD USA Customer Support Center Systems Manager Bethesda, MD USA The Customer Care Center Systems Manager is a highly-motivated, analytical problem-solver dedicated to improving the experience of both Total Wine customers and C3 teammates. The Systems Manager will improve systems and automate processes that provide customers a premier service experience, whether they choose t...
OverviewDiscoverOrg is looking for an experienced, passionate, results oriented Enterprise Customer Success Manager to join our Customer Success team. This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies.Responsibilities Work solely with DiscoverO...